Document Type : Research Paper
Department of Production and Operation Management at University of Tehran, Tehran, Iran.
Department of Operations Research at University of Tehran, Tehran, Iran.
The crucial role of bureaucracy in the economic, political, socio-cultural and political structures, and its impact in achieving the goals of organization is so important that in order to achieve the development, change directions consists of purifying and modernization of the administrative system in Iran also seems necessary. An important part of the transportation industry in each country, is the airports. So, dealing with the bureaucracy airports to implement better practices and removing unnecessary processes is the most issues. Hence, it can be stated that the aim of this study is to identify barriers of transformation in the organization administrative and then prioritizing these barriers in Mehrabad airport. For this purpose, the grounded theory and fuzzy SWARA methods was used to identifying the barriers and prioritizing them. Grounded theory results showed that cognitive barriers, structural barriers, participation barriers, economic and income barriers, legal barriers, strategic barriers, and management barriers are the barriers of the transformation in the Mehrabad airport administrative system. The Fuzzy SWARA method used to prioritize these barriers, which according to the results, the structural barriers were the important barriers. Then cognitive and legal barriers were placed in the next rank. At the end, some solutions have been presented for overcoming these barriers in the Mehrabad airport.
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