Document Type : Research Paper

Authors

1 Deparment of Industrial Engineering, Najafabad Branch, Islamic Azad University, Esfahan, Iran.

2 Department of Production Engineering, South Ural State University, Lenin Prosp. 76, 454080 Chelyabinsk, Russia.

3 Department of Industrial Engineering, Malek Ashtar University, Esfahan, Iran.

4 Fraunhofer-Institut für Holzforschung Wilhelm-Klauditz Institut WKI, Bienroder Weg 54 E, 38108 Brunswick, Germany.

5 Operations and Information Management Group, Aston Business School, Aston University, Birmingham B4 7ET, United Kingdom.

Abstract

One of the most important issues concerning the designing a supply chain is selecting the supplier. Selecting proper suppliers is one of the most crucial activities of an organization towards the gradual improvement and a promotion in performance. This intricacy is because suppliers fulfil a part of customer’s expectancy and selecting among them is multi-criteria decision, which needs a systematic and organized approach without which this decision may lead to failure. The purpose of this research is proposing a new method for assessment and rating the suppliers. We have identified several evaluation criteria and attributes; the selection among them was by the Simple Multi-Attribute Rating Technique (SMART) method, then we have specified the connection and the influence of the criteria on each other by DEMATEL method. After that, suppliers were graded by using the Fuzzy Analytical Network Process (FANP) approach and the most efficient one was selected. The innovation of this research is combining the SMART method, DEMATEL method, and Analytical Network Process in Fuzzy state which lead to more exact and efficient results which is proposed for the first time by the researchers of this study.

Keywords

Main Subjects

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  34. Kumar, M., Vrat, P., & Shankar, R. (2006). A fuzzy programming approach for vendor selection problem in a supply chain. International journal of production economics, 101(2), 273-285.
  35. Edwards, W., & Barron, F. H. (1994). SMARTS and SMARTER: Improved simple methods for multi-attribute utility measurement. Organizational behavior and human decision processes, 60(3), 306–325.
  36. Lootsma, F. A. (1996). A model for the relative importance of the criteria in the multiplicative AHP and SMART. European journal of operational research, 94(3), 467-476.
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  38. Cheng, C. C., Chen, C. T., Hsu, F. S., & Hu, H. Y. (2012). Enhancing service quality improvement strategies of fine-dining restaurants: New insights from integrating a two-phase decision-making model of IPGA and DEMATEL analysis. International journal of hospitality management, 31(4), 1155-1166.
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  41. Yamazaki, M., Ishibe, K., Yamashita, S., Miyamoto, I., Kurihara, M., & Shindo, H. (1997). An analysis of obstructive factors to welfare service using DEMATEL method. Reports of the faculty of engineering, 48, 25-30.
  42. Razmi, J., Rafiei, H., & Hashemi, M. (2009). Designing a decision support system to evaluate and select suppliers using fuzzy analytic network process. Computers & industrial engineering, 57(4), 1282-1290.
  43. Saaty, T. L. (1980). The analytic hierarchy process, planning, priority setting, resource allocation. McGraw-Hill.
  44. Saaty, T. L. (1996). Decision making with dependence and feedback: the analytic network process. RWS Publications.
  45. Saaty, T. L. (1999). Fundamentals of the analytical network process. Proceeding of ISHP (pp. 48–63). Kobe.
  46. Saaty, T. L., & Vergas, L. G. (2006). Decision making with analytic network process. New York: Springer Sciences.
  47. Taslicali, A. K., & Ercan, S. (2006). The analytic hierarchy and the analytic network process in multicriteria decision making: a comparative study. Journal of aeronautics and space technologies, 2(4), 55–65.
  48. Chang, D. Y. (1996). Application of the extent analysis method on fuzzy AHP. European journal of operational research, 95, 649–655.